Release Notes

November 1 - December 31, 2021

Happy New Year from everyone here at OpenWeb! Our team has been busy making enhancements to our product line. Check out what’s new below.

New Features

Author Badges 

  • Authors of articles can now be easily identified with our new Author Badges.

Topic Tracker 

  • You can now report the relevant post ID directly from the product. Simply embed a div tag instead of using the launcher for single-page applications (SPAs) and other implementations with multiple post IDs on the same page.
  • We also added Topic Tracker support for AMP implementations.

Enhancements 

Conversation

  • To help make conversations easier to read and navigate, threaded lines now link comments and replies. 
  • When submitting a report, a user can specify the category of the violation. Moderators can view all reported categories in the moderation panel. 
  • You can now customize the Conversation theme when multiple Conversations are present on a single article or page.
  • A new loader has been added to improve the Conversation experience. Check out the following example to see the update. Current:
  • Previous:

Topic Tracker

  • When visiting a page with topics that the user already follows, those topics will appear first in the Topic Tracker widget.

Reactions

  • To make Reactions feel like an organic part of your site, the semi-transparent background has been removed from the Reactions options.

Popular in the Community

  • We have added a protection layer to our redirect links to prevent unauthorized third-party reuse.

Native SDK (In progress)

iOS latest version: v1.7.0

Android latest version:  v1.7.2

React native latest version: v1.6.0

  • (Android/iOS) Showing staff member badges are now supported.
  • (Android) In the pre-Conversation screen, an indication of a deleted comment is displayed. 
  • (Android) Update to support Android 11 (API level 30): Following Google's policy for updating the supported API level by November 2021, we upgraded our Android SDK to comply with those rules (Android)
  • (Android) Update to support GoogleAdsSDK V20: Following the breaking changes made by Google in their Admob library, we migrated our integration to support this.
  • (iOS) Displaying a real-time viewers counter at the top of a Conversation is now supported.
  • (iOS) Update to Alamofire dependency to version 5.4
  • (iOS) Update to depend on React-Core in iOS Podspec: Due to an internal change in ReactNative, the React pod has been refactored and we needed to use the React-Core pod from the encompassing React pod (iOS)

Bug Fixes 

Conversation

  • Fixed an issue in which the reply disappears after clicking on "show more replies" and then logging out
  • Fixed issue in which only the first link is clickable when more than one link has been inserted into a Conversation
  • Corrected the wrong location of GIF and Emoji buttons when draft appears in a simple editor
  • Fixed the reply hover effect remaining after a click on the Reply button
  • Fixed issue in which opening Community Guidelines causes the user's position on the page to change
  • Fixed an issue in which long article titles in a comment is cut off
  • Fixed the location of delete "X" icon in preview (mobile)
  • Reduced the frequency of the registration call-to-action dialog appearing to once in every conversation
  • Fixed an issue in which the wrong user name is passed after a user profile change has occurred
  • Fixed an issue in which cmd+enter does not trigger the Submit button functionality when submitting feedback
  • Fixed an issue in which the Share modal does not open from the Conversation page
  • Fixed an issue in which a blocked user gets a real-time rejection indication
  • Corrected featured comment disappearing after logging in or logging out
  • Aligned the lower reply with the username of the commenter
  • When a GIF is not found the key of a GIF will appear instead of the "No GIF found" message

Native SDK

  • (Android) Fixed comments counter is not updating correctly in real-time
  • (Android) Addressed unhandled intent in LoginActivity that prevented proper function of Social login
  • (Android) Fixed crash that occurred after deleting a comment in the pre-conversation screen
  • (Android) Fixed issue in which upvote/downvote remains highlighted after the user has logged out
  • (Android) Fixed crash that occurred when an interstitial ad was presented
  • (iOS) Fixed crash that occurred when trying to open a mailto: link

Notifications

  • Updated the “X” on the floating notification bell to disappear when opening and closing the notifications from within a Conversation widget

Registration

  • Fixed support for email addresses with special characters

Topic Tracker

  • Fixed topics with special characters so that the special characters decode correctly
  • Changed Choose Reactions Location to Choose Topic Tracker Location in the Admin Panel
  • Corrected the skeleton preloader dimensions on mobile 

Spotlight

  • Updated the widget to display the number of comments posted during the current month on sites with a low volume of engagement
  • For implementations with links to disclaimers, enabled disclaimer hyperlinks at the bottom of Spotlight
  • Corrected a Spotlight saving issue in the Admin Panel
  • Corrected margins that appeared above and below the Spotlight widget in certain implementations 

September 1 - October 31, 2021

New Features

Admin Panel

  • A floating notification bell widget can now be enabled and configured through the Admin Panel. Requiring no additional code, this always-visible notification solution increases user engagement with notifications.

OpenWeb Identity

  • If you have logged out, you can now employ the last used account and authentication method to log in again.

Enhancements 

Conversation

  • Users can now receive email notifications when their comments are featured by a staff member.
    • The average star rating now updates in real-time, enabling your users to see how their ratings impact the average rating.

Native SDK

  • By presenting the full Conversation completion handler, tracking is enabled for your app when the Conversation widget is open.
    • The native iOS SDK is responsive to window size changes to support the iPad's split view.

Notifications

  • By defining a common, left-justified alignment, we have improved the readability of all read and unread notifications.
    • (English only) The names of user interface elements are written in Title Case.
    • When you make any setting changes, they are saved immediately. You no longer need to click Done.

Identity

  • When a ReCaptcha error occurs during login or registration, you now receive an alert and a request to try again at a later time.
    • For the "incorrect password or email" prompt, long language translations are shown in multiple lines.

Bug Fixes

Conversation

  • Aligned star icons with the average star rating text
    • Eliminated distracting creation text box behavior when hovering 
    • Corrected padding on the creation text box
    • Truncated long bio text on the user profile modal

Native SDK

  • Cleared highlight on upvote/downvote button when user is logged out
    • (React Native) Fixed SSO login screen appearing behind Conversation screens
    • Fixed terms & privacy text on pre-conversation with no comments
    • Fixed SDK crashing when trying to parse comment HTML text
    • (iOS) Enabled editing of new comment creation screen title

Notifications

  • Corrected inaccurate Hebrew translations of moderation decisions notifications
    • Made all notification settings buttons viewable
    • Added conjunctions to notifications mentioning several users
    • Extended hover effect to cover full-width of popup notifications
    • Set Change email link under Notification Settings to inherit the menu's CSS settings

Identity

  • Enabled dark mode support on all modals 
    • Removed logic that restricted the use of an email when a sign-up fails
    • (iOS) Reduced padding and margins on the Complete Your Profile modal

July 15 - August 31, 2021

So long, sweet summer! As we gear up for Fall, we wanted to share a recap of our product updates and new releases from July and August 2021:

Topic Tracker

Topic Tracker is a new offering from OpenWeb that allows users to follow topics and authors that interest them. Users can receive timely in-site notifications when new, relevant articles are published. Contact your Partner Success Manager to learn more.

Product Highlights 

  • Seamless integration with your registration provider.
  • Easy implementation: we leverage the topic tags from your metadata eliminating the need for you to manually compile tags.

New Features

Feedback Modal

  • A brand new feedback modal is available for all OpenWeb partners. The new format allows partners a way to easily report bugs or provide recommendations. 
    • The feedback modal is currently available in English, Spanish, and Hebrew.

Spotlight

  • You can now use the counter card CTA to redirect users to a custom URL. An optional TOS disclaimer and can be added below the email collection form.

Native SDK

Enhancements

Conversation UI: 

  • We’ve been busy making adjustments to enhance the Conversation UI.  Comments will be truncated after 300 characters in order to display more comments per page. 
    • We also reduced the padding of the conversation on mobile screens in order to present more content.

Clarity Mode:

  • We updated the disclaimer language for images and emojis that require approval.   
    • Blacklisted users will no longer be able to view the suspension message.

Spotlight: 

  • We now have more options on how to display Spotlight. You can now embed both the email collection and the comment counter cards in the same site or page. See our developer documentation for more information.
    • Translations for the 21 languages we support are now available. 
    • We now support Dark mode. 
    • Improved protection from unintentional CSS leaks from the partner’s stylesheet.
    • Design tweaks to improve responsiveness. 

Notifications: 

  • Various improvements to menus and notifications micro-copy. 
    • Save setting changes after one click. 

Native SDK:

  • In-conversation images for iOS are now supported.

Bug Fixes

Conversation

  • Comment timestamp indication no longer overlaps with the context menu.
    • Context menu no longer shows infinite "Fetching Info" when logged in as a Journalist. 
    • Sorting loader no longer cuts off. 
    • Users can add usernames when using Firefox.
    • RichText Editor no longer remains open when tapping outside the text box on mobile.
    • Admin panel: fixed comments so they no longer appear unmoderated even after approved or rejected.
    • Muted users no longer flash when clicking on the privacy toggle.
    • Updated star ratings so they no longer present negative ratings when the first rating is deleted.

Native SDK

  • Refreshing the page no longer impacts replies. 
    • Larger ads no longer truncated in pre-conversation. 
    • “Add a comment” screen no longer locks in portrait mode.
    • Reported comments no longer reappear.
    • Improved clarity of reply text in dark mode. 

Notifications

  • Notification settings action buttons no longer appear out of screen.
    • Notification settings menu no longer closes and re-opens on 1st load.

Registration

  • Improvements to user migration from Disqus: Users now also see the OW onboarding screen and email validation.
    • Display names can now be set in any language.
    • Removed vertical scroll that appeared in some use cases.
    • Minor improvements to reset password flow.
    • Corrected error messages when user inputs are too long.