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On this episode of The Community Exchange Podcast, we welcome Nina Gould, Chief Innovation Officer at Forbes.
In our discussion, MSG and Nina discuss:
— Nina’s career journey from designer and coder at Forbes.com to Chief Product Officer and now Chief Innovation Officer
— The shift from print to digital and how legacy publishers adapted business models and workflows
— Product’s unique role sitting between editorial, business, and technology inside media companies
— Why innovation in publishing must go beyond “cool tech” and focus on solving real business and audience problems
— How AI, GenAI, and “Google Zero” are reshaping audience expectations, traffic, and discovery
— The rising importance of personalization, community, and user experience in digital publishing
— Which engagement metrics matter most for measuring content success in today’s environment
— The need to reinvent advertising models for a post-scale era, focusing on engagement and value
And more.
New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.
In our discussion, MSG and Nina discuss:
— Nina’s career journey from designer and coder at Forbes.com to Chief Product Officer and now Chief Innovation Officer
— The shift from print to digital and how legacy publishers adapted business models and workflows
— Product’s unique role sitting between editorial, business, and technology inside media companies
— Why innovation in publishing must go beyond “cool tech” and focus on solving real business and audience problems
— How AI, GenAI, and “Google Zero” are reshaping audience expectations, traffic, and discovery
— The rising importance of personalization, community, and user experience in digital publishing
— Which engagement metrics matter most for measuring content success in today’s environment
— The need to reinvent advertising models for a post-scale era, focusing on engagement and value
And more.
New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.
Guest
Nina GouldChief Innovation Officer, Forbes
As Chief Innovation Officer at Forbes, Nina has over 25 years of experience in product strategy and digital innovation. She leads cross-functional teams to create user-focused products for web, mobile, social, and new platforms, supporting Forbes' position as a leading business media brand. With expertise in content growth strategy, digital innovation, UI/UX design, affiliate marketing, SEO/GEO, she is dedicated to delivering impactful solutions that drive growth and enhance the Forbes brand globally.
Host
Matthew Scott Goldstein (MSG)Independent Analyst / Advisor / Consultant
